Four Trends to Watch for in Multifamily Property Management in 2022
2021 has presented the multifamily industry with a plethora of challenges due to the pandemic, with both the secondary and tertiary effects forcing the industry to quickly pivot to respond to the needs of residents and prospects appropriately. On the one hand, there is an over-supply issue that has affected prices while at the same time there is also an alarming lack of new construction driven by a labor shortage which also affects prices. As such, multifamily owners need to become increasingly creative. For example, they can think about ways to revamp their resident retention strategies and communicate their value proposition consistently if they want to avoid price wars that are sure to ensue once demand increases. Here are some trends we expect for the future of the multifamily industry. Service Will Be a Secret Weapon Next year, one trend you'll see is the high adoption of digital services in customer service. We believe that providing this type of service is essential ...